Several months and several US cities later, John Won and his IDEO.org team conclude their research into the lives of long-term job seekers. They emerged from the human-centered design process with some important insights and opportunities for design.

Our IDEO.org team started looking at employment in America in the Rust Belt and ended up in the Sun Belt. Here’s an update on our human-centered design research from Houston, Texas. 

Our IDEO.org team visited Cleveland, Ohio, as part of the first stage of our research for a project with the Rockefeller Foundation to understand and capture the human experience of two major challenges for low-income people in the US, long-term unemployment and the youth employment skills gap. Here's an update from our team.