We’re out to design a better world and we need your help.
IDEO.org is a nonprofit design and innovation organization focused on solving challenges in poverty and spreading human-centered design through the social sector. Human-centered design enables organizations to create and deliver innovative solutions to pressing challenges that are rooted in the needs of people. IDEO.org works directly with organizations on projects using the human-centered design process across a wide range of focus areas related to poverty, including health, financial services, gender equity, water and sanitation.
IDEO.org is an equal opportunity employer. Applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state, or local law.
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Design Director and Location Co-Lead - NYC
Position Summary
IDEO.org is looking for a strategic and seasoned Design Director to co-lead our New York studio in partnership with a to-be-hired Managing Director. The Design Director and the Managing Director will partner to cultivate the creative culture of the studio, guide high impact design work, and lead multiple teams of rockstar designers with a variety of skill sets. This role is perfect for someone who is a practitioner of human-centered design, has a deep empathy and understanding of the craft of design, and is excited to be a leader to a growing team of top notch designers.
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Managing Director and Location Co-Lead - NYC
Position Summary
IDEO.org is looking for a Managing Director to co-lead our New York studio in partnership with a to-be-hired Design Director. The Managing Director will join our team in the midst of an exciting phase of growth for the organization. You’ll partner with studio leadership to build strong design teams, nurture the studio’s creative culture, make sure we deliver high impact work to our partners, and most importantly, set the studio’s content and program strategy tackling domestic and international challenges, and then build the relationships to bring that strategy to life.
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Studio Coordinator - NYC
Position Summary
We are seeking an enthusiastic and organized Studio Coordinator to join IDEO.org’s New York studio. As part of a dynamic and multi-disciplinary design team, you’ll provide administrative and operational support to the New York studio and Launch Pad program team. You are a jack-of-all-trades who is willing to get your hands dirty and help with whatever task comes your way. You’re eager, a quick learner, detail-oriented, and collaborative and ready to join a studio of people helping to bring human-centered design to some of the world’s toughest challenges.
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Graphic Design Intern - NYC
Position Summary
IDEO.org is looking for a Graphic Design Intern to work out of our NewYork studio. Interns will be working with the IDEO.org core team and project teams across a range of projects and mediums, from print design, presentation design, product interactions, and digital interaction design. Prototyping and production skills are essential, as well as a passion for design and a point of view about your work. The ideal candidate has strong visualization and prototyping skills in addition to being comfortable working within multidisciplinary teams.
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Organizational Designer - NYC
Position Summary
IDEO.org is working with the Rockefeller Foundation for nine month period to develop a strategy to enhance the innovation capabilities of its grantees. Together we want to explore new ways of highlighting, amplifying, and supporting innovation at the organizations that the Rockefeller Foundation supports. We’ll conduct design research with a set of organizations in the U.S. and sub-Saharan Africa, run some prototypes and pilots, and develop a comprehensive strategy with the foundation. Ultimately, we will find a way to ensure that when an organization is a grantee of the Rockefeller Foundation, that they are in the strongest possible position to create, sustain, and grow the impact they want to have in the world.IDEO.org is looking for an Organizational Designer to join our Launchpad team. You might have a background in service design, organizational transformation, or change management. In any case, you’re someone with experience in human-centered design and strong project management skills. And we’re hoping you will join our team in New York for a 9 month engagement (March 15 – December 2016). -
Partnerships and Operations Associate - NYC
Position Summary
IDEO.org is seeking a Partnerships & Operations Associate to join our recently launched studio in New York City. As part of a dynamic and multi-disciplinary team, you’ll help IDEO.org build and maintain partnerships within our Amplify program—ranging from large-scale funders and foundations to smaller grassroots organizations and social entrepreneurs across the developing world.You’re a quick learner, enthusiastic, detail-oriented and collaborative—ready to roll up your sleeves and join a team that’s helping to bring human-centered design to some of the world’s toughest challenges. -
Senior Design Lead - SF
Position Summary
IDEO.org is seeking a Senior Design Lead to join our Youth Reproductive Health program in San Francisco. As part of a multi-disciplinary design team, you’ll tackle complex, poverty-related challenges alongside thinkers and creators from different backgrounds. With frequent trips that will take you to Africa, you’ll lead a team of designers focused on turning human insights into tangible products, services, and consumer experiences. You’ll work closely with our partner organizations to ensure solutions are feasible, financially sustainable, and a strategic fit. You may have started your career as a Communications/Visual Designer, but by now, you’re fluent in the full design process from research, to strategy, to implementation. -
Wildcard Designer- SF
Position Summary
IDEO.org is seeking a Wildcard Designer! You’re an exceptionally talented designer with an agile mind and a curious disposition. You may have crafted your major at university, hacked together a career trajectory based on passion and love of design, and have grown skills that are too numerous to t under one bucket. At IDEO.org, we have lots of graphic designers, technical experts, and many other wonderful specialists, but by wildcard we mean, none of the above. Or, all of the above! In this role, you will work with IDEO.org’s multiple program teams to design and scale breakthrough interventions in various sectors to improve lives in the developing world. As an IDEO.org Designer, you’ll be a hands-on design expert, taking concepts forward and working hand-in-hand with partners to implement services in a variety of communities and settings. -
Financial Sector Expert- SF
Position Summary
IDEO.org is seeking a Financial Sector Expert to join our Financial Health program in San Francisco. By joining the Financial Health team, you’ll work with a multi-disciplinary group of designers dedicated to improving financial inclusion for the world’s poor through Human-Centered Design. You’ll gain inspiration and empathy for the low-income people we seek to serve by conducting field research in East Africa and beyond, transforming behavioral insights into new products, services, and experiences that we’ll design, prototype, and test. You’ll shape our market and partner strategies, guiding our collaboration with partner organizations to help bring solutions to market. And you’ll recommend how to leverage mobile money platforms, digital financial services, and other relevant technologies to best serve the needs of low-income people.
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Service Designer - SF
Position Summary
Position SummaryIDEO.org is seeking a Service Designer to join us in San Francisco. In this role, you will work on IDEO.org’s Financial Health program to design systems at scale in the financial inclusion space. You’ll work with a multidisciplinary team of designers and experts to create solutions exist in the digital and physical realms. As an IDEO.org Service Designer, you’ll be a hands-on design expert, taking concepts forward and working hand-in-hand with partners to implement services in a variety of communities and settings.You are:• You know the power of perfectly crafted design direction, and as a global citizen you see immense potential for change in the world.• You have launched, run, or scaled a service or a business in a developing country – you can work in the field and in the boardroom.• You have ideas about how to maintain the integrity of a product across distances and the best channels to communicate something new to an audience – think agents, third party businesses and franchise models.• You approach things systemically and are a natural at zooming out to see the big picture, then diving in to nail the important details. You get a lot of pleasure in seeing projects through.• You’re passionate about growing people-first services. From value proposition to brand to customer experience to scale, you thrive in putting all of the pieces together.• You’re passionate about social impact, financial services, and great design. You have experience designing and/or implementing solutions in resource-constrained environments. You love to travel and are comfortable navigating tough situations in the developing world.• You easily communicate and envision service concepts and ideas to team members, partners, and funders. You use diverse set of methods & tools that illustrate all the components and touch-points of the service. -
Philanthropy Coordinator - SF
Position Summary
Position Summary:IDEO.org is seeking an experienced, detail-oriented Philanthropy professional with 1-2 years of philanthropy and fundraising experience. Familiarity with Salesforce is a plus. The candidate will provide general fundraising support to IDEO.org’s Director of Strategic Partnerships, ideally,with an eye toward increasing database and reporting functionality as we grow the philanthropy team within the organization. The candidate will have a flexible outlook and be prepared to take on other strategic projects on behalf of the philanthropy and impact teams as needed. In return, IDEO.org will provide an opportunity to gain experience in areas such as fundraising, philanthropy, international development, human-centered design, and the day-to-day operations of a nonprofit organization with a global reach. The Philanthropy Coordinator will report to the Director of Philanthropy. -
Community Specialist - SF
Position Summary
IDEO.org is looking for a digital-first Community Specialist, someone who can think strategically across our public-facing platforms while at the same time rolling up those sleeves and doing the day-to-day execution that brings them to life. We’ve got a multifaceted group of learners, partners, and enthusiasts to serve and the Community Specialist has demonstrated experience engaging, growing, and inspiring online communities.
Duties will include managing IDEO.org’s social media presence and you’ll play a large role in maintaining our website and our learning platform, Design Kit. Optimizing, growing, and maintaining Design Kit, a multi-platform suite of teaching tools that has reached over 400,000 creative problem solvers, is another key component of the job. At IDEO.org, we’re committed to introducing human-centered design to as many people as possible; efficiently running, engaging, and growing that community is paramount.
We’re looking for a self-starter, a strong writer, and someone for whom life online is second nature. The right candidate will have great people skills, and be willing to learn Design Kit content and human-centered design from the team. We work in a highly creative and highly collaborative environment and we need someone who is ready to jump right in.
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Business Designer - SF
Position Summary
Position Summary:IDEO.org is seeking a Business Designer to join our Youth Reproductive Health program in San Francisco. As part of a multi-disciplinary design team, you’ll blur the lines between business strategy and creativity, helping to design new-to-world offers that are desirable for end-users as well as feasible and financially sustainable for the organization. With frequent travel to Africa (approx. 30%), you’ll be part strategist, part operational guru, and part creative problem solver. You’ll work alongside other builders and thinkers from different backgrounds. Business acumen is a given. Demonstrated passion for solving challenges facing the world’s most impoverished communities is a must. And, believing in the rights, potential, and importance of empowering girls, critical.Key Responsibilities:• Champion business design within the Youth Reproductive Health program• Work with partners and teams to design, iterate, and scale IDEO.org’s health interventions for youth• Ability to think holistically about the design of a new offering and the implications related to both the customer’s experience as well as the organization’s ability to implement and scale• Work closely with our partners to develop strategies, timelines, and operational models that appropriately consider the organizational needs, aspirations, business realities• Distill business, customer, and partner constraints into digestible components for the design team• Communicate the story of IDEO.org’s work with partners, funders, and stakeholders• Participate in the delivery of a range of projects, defining project scope, goals and deliverables in collaboration with key stakeholders• Establish relationships and liaise with key stakeholders throughout the project lifecycle -
Director of Finance - SF or NYC
Position Summary
IDEO.org is at a critical juncture in its organizational development. Since launching in 2011, we’ve grown to become a $15M organization, attracting diverse sources of funding and a wide range of partnerships. We’ve built a strong foundation of financial systems, processes, and controls,and we’re looking for an entrepreneurial Director of Finance that can maintain this foundation, while building strong systems that move IDEO.org into a paradigm of proactive and distributed financial management to position us for continued financial health and growth.You’ll confidently serve as a strategic steward of all of IDEO.org’s financial resources and oversee all fiscal responsibilities at the organization, in partnership with IDEO.org’s Leadership Team and Board of Directors.You’ll drive everything from an effective and inclusive budgeting process and a clean audit to pristine external reporting to our partners and funders. You’ll create a rhythm of monthly financial reconciliation, reflection, and reporting to our internal stakeholders, and you’ll create the tools and systems our teams need to better understand and manage their budgets and make financial decisions. You’ll hold a vision for IDEO.org’s financial future based on the ways in which we might grow, and you’ll ensure we mitigate risks and seize opportunities along the way. And, importantly, you’ll do this all through a lens of amplifying our impact, protecting our creative culture, and sustaining the health and wellbeing of our team.
